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The Tripping Point in Leadership: Overcoming Organizational Apathy, by David Byrd
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From Chapter #1
Apathy: A Natural, Human Instinct
I had just finished my introductions in front of more than 70 top executives of an international organization when I made a shocking and somewhat risky statement.
I told them that all the organizational problems they had identified on their introductory worksheets were merely symptoms of the same universal problem — apathy.
The individual annual incomes of this group ranged from $250,000 to $500,000, and I had just told them they were apathetic! At least that is what they heard.
I quickly asked them to withhold their judgment for a moment, and give me a chance to explain before collectively deciding that a high-priced development expert had just insulted them.
As a hush fell over the room, I began to verbally review the general list of people problems that they had provided for me prior to the meeting:
- indecisiveness
- lack of drive
- lack of creativity
- lack of focus
- stagnation
- burnout
- imbalance
- the list went on and on.
This was their list, not mine!
I paused for a second and just looked at them. Then I asked each executive to write down the following developmental definition for apathy:
A natural, human instinct, common to us all, that consistently encourages us to seek a comfort zone in which nothing ever changes.
Pens began to move across legal pads. After a few moments, I asked the group this question, "How many of you know someone in your current organization who is impeded by this description of apathy?"
The entire group raised their hands in unison.
Then I asked the hard question, "How many of you have, at some point, suffered from this same description?"
You could hear a pin drop.
Finally, one person started laughing and courageously raised her hand. Her actions stimulated other colleagues to raise their hands, and the entire room broke into laughter of genuine confession.
Facing the Facts
The word apathy is an unfriendly and threatening word to most people, and that is probably the reason I never hear executives use the word to describe problems within their organizations.
Instead, I hear the listing of symptoms, such as:
- burnout
- stagnation
- indecision
- lack of creativity
- lack of motivation
- lack of productivity
- and so on.
These symptoms may sound more professional, academic, clinical, or forgiving, but symptoms, if worked on exclusively, lead an organization on a wild goose chase, fixing symptoms but never solving real problems!
Comfortable with the Truth
Apathy is a very useful and effective word for me now after years of experience. In fact I have learned that until a person gains an awareness of how the forces of apathy work to impede effectiveness, behavioral change and improvement are out of the question.
Awareness begins with an understanding of apathy as a natural, human instinct common to us all.
Usually when someone is called apathetic, he or she is being accused of indifference. But the working definition I am using for apathy has little to do with indifference. It has everything to do with describing the relationship between the basic motivation of security and the natural, human instinct described as apathy.
Take a close look at my working definition of apathy:
A natural, human instinct, common to us all, that consistently encourages us to seek a comfort zone in which nothing ever changes.
Now, ask yourself this question, "What is one of humankind's basic, motivational drives?"
According to Maslow's famous book, A Theory of Human Motivation, most all human behavior can be traced back to the basic motivation of self-preservation and security. Some may be motivated by higher-level needs, but as soon as their security is threatened, they quickly revert to self-preservation.
This process of seeking security and building unproductive comfort zones, if left unchecked, leads to behaviors that are usually described as the causes of people problems and ineffectiveness.
- Sales Rank: #704987 in eBooks
- Published on: 2012-12-02
- Released on: 2012-12-02
- Format: Kindle eBook
Review
"It is a fast read, but will take a lifetime to practice. The best thing about this book is that it is the last leadership book anyone has to buy." Stephen C. Dodd Quantum Voyage Aurora, IL -------------------------------------------------------------------------------- "The fear of change is one of the problems I frequently see facing the clients in my psychotherapy practice. This book uniquely defines that common malady as the natural forces of apathy. David Byrd has wasted no words in this common-sense guide to effective leadership. This is a must read for all existing and future leaders." Harold H. LeCrone. Jr., Ph.D. Clinical Psychologist Waco, Texas
About the Author
`David Byrd is a business leader, best-selling author, and dynamic keynote speaker. He has over 30 years of experience working with top leaders and their organizations, including serving as president of Leadership Management®, Inc., an international leadership and organizational development company. David uses a development model that focuses on leadership development and organizational planning. He completed both his undergraduate and graduate work at the University of South Carolina in 1969. He began his career as a high school football coach and later went on to coach at the college level. He began his career with LMI in 1979 as an LMI Partner in South Carolina. He was invited to join the LMI home office executive staff in 1981 and relocated to Waco, Texas. David credits Paul J. Meyer, the founder of LMI, as being a significant influence in his work in the leadership development field and recognizes that everything in this book was stimulated from that influence. He is very active in his church, First United Methodist Church of Waco, Texas, where he has served as an adult Sunday school teacher for over 20 years. His first book Lessons for a Lifetime is a summary of his experiences as an adult Sunday school teacher. David and his wife Mary have two daughters and five grandchildren. You may contact David at davidbyrd@trippingpointbooks.com
Most helpful customer reviews
3 of 3 people found the following review helpful.
The word apathy will never be see in the same light
By Betsy Smith
David Byrd is an amazing man, coach and mentor. I am lucky to have him working with my company (Nerium International) and lucky that the company recognizes and pays for this kind of high level coaching for its people.
David Byrd is all about next level leadership and our natural human instinct to seek comfort (illusion) in staying the same. This short but powerful book is a must read for the head of any company and for anyone wanting to continue to grow as a person and as a leader.
0 of 0 people found the following review helpful.
Five Stars
By Mikki Gayle
Great book
0 of 0 people found the following review helpful.
Good but could do better
By Amazon Customer
A good book with a strong message but the essence is said and done in the first chapter. Regretfully chapter two is the tipping point and not in a better direction. Still worth four stars for all that and worth the outlay. Just don't expect too much more after you've got the message.
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